Privacy Policy

When you visit this site, we collect some information through Google Analytics in order to have usage statistics of our site. Those information are not linked to personal information and includes IP address, the type of browser you are using, the operating system version.
We use cookies to store your navigation data. You can disable cookies from your browser preferences.
We don’t collect and don’t store credit card information. When you place an order, you are redirected to FastSpring (our e-commerce provider) to process orders. In doing so, we adhere to their Terms of Service.
After you placed an order, we store the following information provided during checkout: full name, email address, purchased products, amount spent and country. Those information are used to send you the download link, to track your order for future updates or in case you loose your product (hard drive crash for example) so we need to retrieve your order to send you back your download link.
We don’t share those information with third parties.
We use MailChimp as newsletter provider. We don’t spam and only send few emails about new products, updates and some sales. In doing so, we adhere to their Terms of Service.

Privacy Statement

This privacy statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the User Agreement or from the membership, usage or transaction process. If you do not agree to our privacy policy in whole, you must not use our website.
If you have questions or concerns regarding this statement, you should contact SampleTraxx customer service by email: info at sampletraxx dot com.

Orders and Purchase History

We maintain a record of all your purchases: when you make an order through the site, we ask you to provide personally identifiable information by filling out and submitting a form. This information includes your name, e-mail address, and payment method (but NOT payment information). We use this information, including purchase date, to process your orders and to allow us to send updates. You may request details of all information held about you by us at any time.

Payment Data Is NOT Collected or Retained by SampleTraxx

Payment processing for our store is exclusively processed through FastSpring, regardless of whether you are paying via a PayPal, credit card or debit card. We do not collect, process or retain your payment data. It does not exist on nor pass through our web server. We have NO access to your payment account information.

Cookies and Tracking Information

We use Cookies on this website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They enable us to provide features such as remembering aspects of your last search to make subsequent searches faster. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information.
We use Google Analytics to monitor anonymized traffic information about how visitors arrive to our website, and what behaviors or actions take place on our website. We do not track actions outside of our own website.

Use of Email Address

Immediately after successfully completing the order process, we will send you an e-mail with the review of the product you have selected. This e-mail will also contain your order number and download links. You will receive this only once per transaction.

Notification of changes in the privacy statement

If we decide to change our privacy statement, we will post those changes on this page, the homepage, and other places we deem appropriate so our users are always updated.