Who we are?
SampleTraxx is an Italian company specializing in the creation and distribution of high-quality sound libraries and samples. We are known for producing cinematic and unique sound resources tailored to the needs of professionals and enthusiasts in the music, film, television, advertising and video game industries. Our team, led by sound designer Alessandro Romeo, is dedicated to delivering top-tier sound content for a wide range of creative applications.
Perfect Sound Effects for Trailers and Sound Design
In addition to developing new SampleTraxx sounds, our founder and lead sound designer, Alessandro Romeo, is consistently immersed in crafting cinematic sound design for trailers, television shows and movies. This unique involvement provide us with a deep understanding of the premium quality that resonate with the preferences and needs of our customers.
Who are SampleTraxx products intended for?
SampleTraxx products are intended for a diverse audience of music creators and sound enthusiasts. Our offerings cater to a wide range of individuals, including:
1. Professional Film Composers: SampleTraxx products are designed to meet the specific needs of experienced film composers, providing them with high-quality sound resources for their compositions.
2. Media Production Specialists: Sound designers and professionals in the film, television, advertising and video game industries can benefit from our libraries to enhance their projects.
3. Musicians and Producers: Music producers, electronic musicians and artists seeking unique and cinematic sound elements can find inspiration and resources in SampleTraxx products.
4. Students and Beginners: Those who are new to music production or sound design can use SampleTraxx products to learn and experiment with sound creation.
In summary, SampleTraxx products are suitable for a broad spectrum of users, from seasoned professionals to individuals who are just starting their musical or sound design journey.
Compatible Software
Our products are primarily crafted in the Wav file format and for the Native Instruments Kontakt platform. To utilize our instruments, you’ll require the FULL retail version of Kontakt. Kontakt Player is NOT supported.
Alternatively, as WAV files, you can seamlessly import and manipulate our sounds in all major audio software including Cubase, Sonar, Logic, Acid, Presonus One, FL Studio, Ableton Live, Protools and Reaper.
It’s important to note that Kontakt functions as a virtual instrument plugin engine in all of the aforementioned host software.
Do I have to credit SampleTraxx in my work?
No, it’s not required to credit us. However, if you choose to do so, we appreciate it. You are free to credit us in any manner you prefer, such as a straightforward mention like “Sound Effect Libraries by SampleTraxx,” or using phrases like “thanks to SampleTraxx Sound FX,” or any other appropriate acknowledgment you feel fits.
Gear Employed
We employ carefully chosen, top-tier equipment, including high-frequency response microphones, to deliver exceptional material. This material is particularly well-suited for situations where extensive processing is required.
Expired download link – Downloads failed or incomplete
If you’ve exhausted your download links and encountered issues such as failed downloads or incomplete files, it’s important to address the situation to ensure you get the soundpacks you’ve purchased. Here’s how to proceed:
Reach us at info at sampletraxx dot com and we will send new download links. Please include in your message your order number, email address used for the purchase and the specific products affected.
The support team can reissue or resend your download links for the affected products. This will allow you to retry the download process. By following these steps and reaching out to customer support, you should be able to resolve the issue of failed or incomplete downloads and access the content you’ve purchased.
Guidelines for Ensuring Secure Downloads
Check Your Connection: Ensure that your internet connection is stable and has sufficient bandwidth to download the files without interruptions. A weak or unstable connection can lead to incomplete downloads.
Browser Settings: Check your web browser settings to make sure they are not blocking or interfering with the download process. Sometimes, browser extensions or settings can disrupt downloads.
Preserving Your Sound Arsenal: The Importance of Backups
Creating a backup of your sound resources is a wise precaution in the world of music production and sound design. It ensures that you have a secure copy of your valuable resources in case of unexpected data loss or technical issues. By keeping a backup, you can safeguard your creative work and save yourself from the frustration of having to re-download or recreate your sample library. Remember, a little effort in making backups can go a long way in preserving your musical assets.
Purchasing via Fastspring
Our libraries are retailed through FastSpring. The entire payment process is exclusively managed by FastSpring, and we neither collect nor retain your credit card information. Regardless of your chosen payment method on the FastSpring Storefront, we lack access to any details pertaining to your payment account. Your payment data doesn’t pass through our website, and we do not gather, retain, or utilize it.
When you make a purchase on FastSpring, you agree to their Privacy Policy and Terms of Sale and we adhere to FastSpring’s Terms of Sale. After the completion of an order, FastSpring provides us with specific checkout information, including your full name, email address, purchased products, amount spent and country. This information is utilised to send download links, track your order for future updates, assist in cases of product loss (such as hard drive crashes or link expiry), or when a fresh download link for a previously purchased product is requested. None of this information is shared with third parties.
Your personal access code and download instructions are promptly delivered to your email once your transaction has been processed, typically within a few minutes. However, in certain instances, delivery may extend to up to an hour, contingent on your financial institution. It’s essential to note that specific payment options available through PayPal, such as bank transfers and e-checks, may necessitate additional time to clear.